TESTIMONIALS

“Steve, I wanted to thank you for your service to the EEOC’s Federal Pro Bono Mediation Panel. You served as a Mediator out of the Seattle Field Office beginning in 2017 – present [October 2018]. Since coming aboard, you demonstrated your ability to resolve complex employment discrimination disputes by settling the most difficult cases. Your concrete interpersonal skills and your ‘never give up’ persistence reflects in your outstanding resolution rate. Moreover, parties who mediated with you have expressed their gratitude and comment how easy you were to work with and that without your assistance the case would not have settled. Above all, it’s clear you understand that getting parties to settle requires nothing short of patience and a high degree of emotional intelligence. Steve, your efforts and hard work are commended.”

Juan Vaca

Supervisory Mediation Coordinator, United States Equal Employment Opportunity Commission (EEOC)

“Steve was able to connect with my very sensitive, sometimes difficult client. His evident command of the law made him a credible and effective mediator of my client’s dispute. Steve is among the best mediators I have used in recent memory and I would not hesitate to use him again.”
Plaintiff’s Attorney

“In 2017, I had the occasion to work with Steve as a mediator in a dispute regarding a government agency [EEOC]. The case involved sensitive workplace issues with unique circumstances. I found Steve to be extremely effective in his role. He certainly has the skills needed as a mediator. He is a good listener. Moreover, he demonstrated appropriate sensitivity to all parties involved. His style aided the process, and also respected the needs of everyone involved. He demonstrated the right ‘touch’ and judgment that lead to a fair resolution. I highly recommend Steve without reservation.”
Defendant's Attorney

“Thank you again for all your work yesterday to successfully settle [the] EEOC charge. There were many unique challenges in this case . . ., and we needed a skilled and flexible mediator to make it work. I think my clients are all pleased with both the process and the result and are now able to move forward in their lives. I enjoyed working with you and hope to have the pleasure of crossing paths again sometime.”
Plaintiff’s Attorney

“I recently had Steve Festor as a mediator on a case where the parties were very far apart. He was able to work with both sides in a respectful manner and help us work towards a resolution. I was not sure this case would be able to settle but with his help and guidance through the most important parts of the case we came to a resolution.”
Defendant's Attorney

“I can truly say I had an excellent experience mediating with Mr. Festor. His understanding of the issues was immediately apparent. He was able to connect with the plaintiff a few minutes after entering the room for the first time. We were able to settle the case because of Steve’s insight and skill.”
Plaintiff’s Attorney